How to Withdraw Cryptocurrency

<h2>1. Who will be charged and the fee amount</h2>
 
The following two types of users who only use the 'Buy Crypto' service to purchase USDT and withdraw the crypto purchased immediately without trading futures on the BTCC platform will be charged an additional withdrawal fee.
 
Type 1: Users who traded futures after buying crypto on BTCC, but the margins of their positions are less than 30% of their crypto purchase amount.
 
If a user purchased 100 USDT using the 'Buy Crypto' function, but the margins of their positions are less than 30% of their crypto purchase amount (i.e. 30 USDT) at the time of making a withdrawal, an additional 6% withdrawal fee (i.e. 6 USDT) will be charged.
 
Type 2: Users who did not trade futures after buying crypto on BTCC, or who also converted their purchased USDT into other cryptocurrencies
 
If a user purchased 100 USDT using the 'Buy Crypto' function and has not traded any crypto futures at the time of making a withdrawal, an additional 6% withdrawal fee (i.e. 6 USDT) will be charged.
If a user has not traded any crypto futures after buying crypto and has converted the purchased USDT into BTC or other cryptocurrencies at the time of making a withdrawal, an additional 6% withdrawal fee in the converted cryptocurrency will be charged.
 
Just a friendly reminder that users can also find the above-mentioned additional withdrawal fee rules on the 'Buy Crypto' page.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/14716434991897" alt="Additional_withdrawal_fee.png" width="324" height="612">
 
<h2>2. Users who will not be charged additional withdrawal fees</h2>
Please note that the following users will not be charged the additional withdrawal fee mentioned above.
 
→ Users who have traded crypto futures on the BTCC platform and have margins that are 30% or more of their crypto purchase amount.
→ Users who use the ‘Deposit’ function to fund their accounts.
 
<h2>3. Why is this additional withdrawal fee put in place?</h2>
 
As BTCC is a crypto futures exchange, if users only buy USDT and withdraw the assets without trading on our platform, they could easily be flagged as suspicious accounts by the system for behaviours that are violations of the BTCC platform, such as money laundering. For suspicious accounts, the rights to use the platform will be limited. For example, users may not be able to participate in campaigns to earn bonuses.
 
BTCC provides users with a wide range of benefits to help reduce their trading costs, such as giving away bonuses for registration, deposits, and trading. In order to ensure a fair trading environment for all users, BTCC will charge an additional withdrawal fee for users who have not traded crypto futures and users whose margins are less than 30% of their crypto purchase amount on the platform.
 
<h2>4. FAQs</h2>
Q1. What is the withdrawal fee on the BTCC platform?
The withdrawal fee varies depending on the cryptocurrency. For more details, please visit our <a href="https://www.btcc.com/en-US/fees" target="_self">fee rate page</a> (log-in is required).
 
Q2. How to deposit crypto using the ‘Deposit’ function on BTCC?
Users can fund their BTCC accounts by transferring cryptocurrencies from exchanges or personal wallets. For a step-to-step guide, please visit the article on <a href="https://www.btcc.com/en-US/support-center/detail/12318592945433?cid=12133520537241" target="_self">How to Deposit Crypto</a>.

Crypto Purchase Rules: Additional Withdrawal Fees

How to Deposit Crypto

Forced Liquidation Fees

<h2 id="h_01HDK4MJTZSR836RYZDYFNYJK1">Introduction</h2>
Welcome to BTCC’s API.
This page is the official and sole documentation for BTCC’s API. The functionalities and services provided by BTCC’s API will be continuously updated in this page, and any future announcements or updates will be made here.
 
<h2 id="h_01HDK4MJTZ47SX3VHM6XXR9MYC">Integration</h2>
To use BTCC’s API, please <a href="https://www.btcc.com/en-US/login">log in</a> to the web portal first and complete the application and permission configuration for the API keys. Then, refer to the instructions below for details on development and trading. 
After logging in, you can use <a href="https://www.btcc.com/en-US/user-center/setting/api">this link</a> to create an API key. 
Each user can create a maximum of 5 sets of API keys, and each API key can be configured with read and trade permissions.
 
For each set of API keys, you can bind up to 5 unique IP addresses.
 
The permissions are explained as follows:
• Read Permission: Read permission is used for querying data interfaces, such as order inquiries, transaction history, etc.
• Trade Permission: Trade permission is used for placing orders and canceling orders.
 
After successfully creating your API keys, please write down or keep a record of your Secret Key (visible only during the application process).
 
<div class="accordion">
<h2 id="h_01HDK517FWFE3BW6CMT6T5YF46">Integration Guide</h2>
</div>
<div class="panel">
 
Futures Trading: <a href="https://drive.google.com/file/d/1xmrQlwxlFGZgQg_62JMFkTJYsyjPcZ6k/view?usp=drive_link" target="_blank" rel="noopener noreferrer">BTCC API Guide</a>
 
Spot Trading: <a href="https://drive.google.com/file/d/161oRxxKalGEWQZZiEiuGizrp_Mz4X7ov/view?usp=sharing" target="_blank" rel="noopener noreferrer">BTCC API Guide</a>
 
</div>
<h2 id="h_01HDK4MJTZ3RZS3E2FY9XWAH47">Websocket Market Charts</h2>
 
Click here to download: <a href="https://btccexchange.zendesk.com/hc/article_attachments/24470902359833">Websocket Guide</a>
 
<h2 id="h_01HDK4MJTZH33RDEY3DQC9XW5C">Contact Us</h2>
If you have any questions, inquiries, or suggestions regarding our API, you can:
Contact our <a href="https://app.btcuserapp.com/en-US/online">official customer service</a> chat or send an email to <a href="mailto:support@btcc.com">support@btcc.com</a>.
 
If you encounter any API errors, please provide us with the following information using the template below.
1. Give a brief description of your problem
2. Your User ID (UID) and Order ID (if relevant to the account or order)
3. Complete URL request
4. Complete JSON-formatted request parameters (if applicable)
5. Complete JSON-formatted response results
6. Time when the error started occurring, and if it’s recurring, how frequently
7. String before the signature (if it is a signature authentication error)
 
Here’s an example of how your submission should look:
 
1. Problem Description: Signature Error
2. UID: 123456
3. Complete URL Request: GET https://xxxxxxxx
4. Complete JSON-formatted Parameters: N/A
5. Complete JSON-formatted Response: {"status":"error","err-code":"api-signature-not-valid","err-msg":"Signature not valid: Incorrect xxx key [xxx key error]","data":null}
6. Error Frequency: Occurs every time
7. String before the signature: GET\nxxxxxxxx
 
Note: Remember not to share your Secret Key with anyone. If you accidentally expose your Secret Key, please delete the corresponding API Key as soon as possible to prevent any potential loss to your account.

BTCC API Trading

<h2 id="h_01H9S73Z80A6Y7R3RTE2YZ5W3B">1. About the Transfer Feature on BTCC</h2>
 
The Transfer feature on BTCC allows users to seamlessly and efficiently transfer funds between their futures account and wallet account, enabling better funds allocation for futures trading.
 
Here’s a step-by-step guide on how you can transfer funds between your futures account and wallet account.
<h2 id="h_01H9S74N2WK5AEPA6D9CQNAQPF">
 2. How to Transfer Funds on the BTCC App
</h2>
 
Step 1
On your BTCC app, go to the Assets page and tap Transfer.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735477510041" alt="EN-1.jpg" width="300" height="595"><img src="https://btccexchange.zendesk.com/hc/article_attachments/22735477514777" alt="EN-2.jpg" width="309" height="595">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735470650777" alt="EN-3.jpg" width="300" height="577">
 
 Step 2
Choose the transfer direction by tapping on the Transfer icon. As seen from the example shown below, we’re transferring funds from the futures account to the wallet account.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735470655513" alt="EN-4.jpg" width="295" height="568">
 
Choose the currency you want to transfer and input the amount. Alternatively, you may make use of the percentage number listed, which are 25%, 50%, 75%, and 100%, to transfer a proportion of your funds. You can also see the maximum amount available for transfer.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735470660121" alt="EN-5.jpg" width="302" height="581"><img src="https://btccexchange.zendesk.com/hc/article_attachments/22735470664089" alt="EN-6.jpg" width="303" height="583">
 
 
Step 3
Check the details (the currency and the amount) and tap Confirm for the transfer. If you are transferring funds from your futures account to your wallet account, you will see a reminder informing you of an increased risk for the position(s) in the futures account. Tap Confirm to proceed.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735477553433" alt="EN-7.jpg" width="313" height="602">
 
Once you confirm the transfer, you can check the transfer history by tapping on the ‘Check transfer history’ button.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/22735477560217" alt="EN-8.jpg" width="308" height="593">
 
<h2 id="h_01H9S75BZBD8YH119E1VP2DHFK">
 3. Which cryptocurrencies are currently supported in the Transfer feature?
</h2>
 
The currencies available in the Transfer feature include USDT, BTC, ETH, XRP, ADA, and LTC.

How to transfer funds on BTCC

Friendly Reminder: On the BTCC platform, users are required to complete KYC verification before proceeding with fiat deposits.
 
Step 1: On the app, you can go the the fiat deposit page through any of the following methods:
• On the Home page, Tap “Deposit” or “Buy Crypto”; or
• On the Assets page, tap “Deposit” then select “Fiat Deposit”.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47097949416985" width="303" height="588">
 
Step 2: In the list of fiat deposit options, select your payment method. Here, we use “Visa/Mastercard” as an example.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47097870598809" width="303" height="585">
 
Step 3: Enter your Visa/Mastercard information (card number, expiryn date, and CVV), then enter the amount of USDT you want to purchase. After confirming the payment amount, tap “Buy with 0 Fees” at the bottom.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47097870601369" width="499" height="479">
 
Step 4: You will be redirected to a 3DS verification page . The 3DS verification page varies depending on the bank. You must enter the correct verification code to complete the payment.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47097870602137" width="471" height="404">
 
Step 5: Once the payment is complete, the USDT will be automatically deposited into your BTCC account within five minutes. You can check your account balance under “Assets”.
 
If you have any questions during the process, feel free to contact BTCC’s online customer support. A dedicated representative will assist you.

How to Buy USDT with a Credit Card

1. On the app, you can go the the fiat deposit page through any of the following methods:
• On the Home page, Tap “Deposit” or “Buy Crypto”; or
• On the Assets page, tap “Deposit” then select “Fiat Deposit”. <img src="https://btccexchange.zendesk.com/hc/article_attachments/47096827458841" width="303" height="588">
 
2. In the list of options, select a payment method — here, we’ll use “0% Fee Bank Transfer(0%수수료 계좌이체 )” as an example. 
Then, enter the amount of USDT you want to purchase. After confirming the amount to be paid, tap the “Buy with 0 Fees” button at the bottom.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47096811824409" width="532" height="507">
 
3. Enter your personal bank account information (including your full name, bank name, bank account number, and mobile phone number). Then tap “Submit” and “Confirm” to verify your bank account details.
Please note: You must use your own bank account. Transfers made from accounts not under your name will not be accepted.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47096811825561" width="542" height="514"> 
4. View the recipient’s bank account information. This is the account you will need to transfer the funds to. You can use the copy button to copy the details and complete the transfer in your banking app.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47096827464217" width="544" height="520">
 
5. After completing the transfer, wait for the USDT to be credited (usually within 10 minutes).

How to Buy USDT via Bank Transfer

1. How Long Does a Withdrawal Take to Process?
 
Each withdrawal request is subject to system verification, typically completed within 2 hours on business days. However, some withdrawals may require additional time for manual review after the initial system check. We ask for your patience during this process. Please note that during periods of network congestion, withdrawal times may be longer. For the security of your account and funds, certain withdrawals undergoing manual review might necessitate extra documentation. Your cooperation and prompt response in providing these documents are appreciated.
 
System maintenance occurs weekly from 14:30 to 23:00 each Saturday and Sunday (UTC+0). During maintenance, automatic reviews are suspended, and only scheduled manual reviews occur, which may extend the processing time for withdrawals. We ask for your patience during these periods.
 
2. Why is My Account Restricted from Making Withdrawals?
 
For the safety and security of your account and funds, changing or resetting your login or fund password will result in a 24-hour suspension on withdrawals. Please be aware of this security measure.
 
3. Why is My Available Balance Less Than My Total Account Funds?
 
(1) Fiat deposits have not yet cleared the lock-up period, which is typically 24 hours.
(2) Certain positions in your futures account have not been closed.
 
4. Why Can’t I Use the Fiat Currency Withdrawal Feature?
The fiat currency withdrawal function is temporarily disabled due to system maintenance. BTCC is considering reinstating this feature. If you would like to see more functionality in fiat currency withdrawals, please feel free to reach out to our customer service team with your suggestions.

Withdrawal Review Guidelines and Important Notices

<h3 id="h_01JCCXT80RBVXQM33B7V6NPT9H">On iOS</h3>
 
BTCC offers a variety of widgets for iOS users to help monitor market movements.
 
<h4 id="h_01JFYE9T24BT388C40SVTVRM25">Homescreen Widget</h4>
 
 • Favorites: View price changes of your selected spot and futures cryptos on BTCC. Multiple types of watchlists are available to help you track market trends easily.
• Watchlists: Press and hold to customize the cryptos you follow and stay updated on their price movements.
 
<h4 id="h_01JFYE9WGTX5FR23WK7WP1VABQ">Lockscreen Widget</h4>
 
 • Futures Watchlist: Track price trends of multiple futures pairs you've selected.
• Spot Watchlist: Track price trends of multiple spot pairs you've selected.
• Single Futures Pair Watchlist: Follow the price trend of a single futures trading pair.
• Single Spot Pair Watchlist: Follow the price trend of a single spot trading pair.
 
 Note: Due to iOS limitations, the information shown on widgets may not always be updated in real time.
 
 
 
 
<h4 id="h_01JFYEA22XR36FJVV85JRDC37W">How to Add BTCC Homescreen Widget</h4>
 
 You can add the BTCC widget to any page on your home screen. Note: This feature requires iOS 14 or later.
 
 Step 1
Press and hold your home screen, then tap the “➕” icon in the top-left corner. Search for “BTCC” in the widget search bar or scroll to locate the BTCC app. Then tap on it.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411210009" alt="1.png" width="277" height="600"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435422757273" alt="2.jpg" width="277" height="600">
 
Step 2
Swipe to select from watchlists such as “Futures Watchlist”, “Spot Watchlist”, “Futures Favorites”, or “Spot Favorites”. Tap Add Widget and then Done to complete the setup.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435422760089" alt="3.png" width="273" height="591"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411215641" alt="4.png" width="272" height="589">
 
 
Tip: You can customize the pairs in the watchlist widget:
1. Add the watchlist widget to your home screen.
2. Press and hold on the widget, then tap Edit Widget.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411216665" alt="5.jpg" width="270" height="585"> 
3. Tap Select, then search or scroll to add the pairs you want to track.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411218073" alt="6.png" width="272" height="589"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411219865" alt="7.png" width="272" height="589">
 
<h3 id="h_01JFJA361MKQCG17X87HF1MTQE"> </h3>
<h4 id="h_01JFYESAJPFS5QTNGMD4J6W6JA">How to Add BTCC Widget to Your Lock Screen</h4>
 
Add the BTCC widget to your lock screen for easy access to market updates. Note: This feature requires iOS 16 or later.
 
 Step 1
Press and hold your lock screen, then tap Customize &gt; Lock Screen.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525377177" alt="a1.png" width="278" height="603">
 
Step 2
Tap the lockscreen widget area, scroll to find the BTCC app, and tap on it. Swipe to choose from watchlists like “Single Futures Pair Watchlist” or “Single Spot Pair Watchlist”.
 
 <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564183321" alt="a2.png" width="279" height="605">
 
Step 3
Tap the added BTCC widget, then tap Select to search or scroll for the pairs you want to track.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525384089" alt="a3.jpg" width="278" height="602"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525385113" alt="a4.jpg" width="278" height="603"> 
 
 
 
<h3 id="h_01JFYES3V6E5PC2ARXQ69SFYX6">On Android</h3>
 
 BTCC offers tracking widgets for Android users to keep an eye on the market:
 
 • Homescreen Widget: Track price trends of selected trading pairs directly on your home screen.
• Floating Widget: Monitor price trends of selected trading pairs even while using other apps.
 
 Note: Setup steps and widget features may vary depending on your phone brand and Android version. The guide below provides general instructions. Please adjust accordingly based on your device.
<h3 id="h_01JCCXX8SW3FMEEX5MJTYS5H2C"> </h3>
<h4 id="h_01JFYEAM64N4QDYXPK59N7BWA3">How to Add BTCC Homescreen Widget</h4>
 
 Step 1
Press and hold on an empty area of your home screen, then tap Widgets at the bottom.
 
<h2 id="h_01JFJAAX8VKJW2TV6WXE1CKRP9"><img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564188057" width="348" height="92"></h2>
 
Step 2
Scroll to find BTCC and add the widget.
 
 
Step 3
Open the BTCC app, go to Trade &gt; Choose one or more futures trading pairs &gt; ⋯ at the top-right corner &gt; Market Widget.
 
<h2 id="01JGMX4562EDN79FKCVK6JFHKE"><img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525389849" width="349" height="348"></h2>
 
Step 4
Tap Market Widget &gt; Select the pairs you want to track, then exit the application. The price trend for your selected trading pair will now appear on the BTCC widget on your home screen.
<h2 id="01JGMX4F96YQQAQ9Y4JHFMTAQ7"> </h2>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564189977" width="198" height="485"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525394329" width="200" height="486"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525396761" width="201" height="488">
 
 
 
<h4 id="h_01JFYERSXTFKEBYVD6QMSEDZ1T">How to Add BTCC Floating Widget</h4>
 
 Step 1
Open the BTCC App. Go to Trade &gt; Choose one or more futures trading pairs &gt; ⋯ at the top-right corner &gt; Market Widget.
 
 Step 2
Tap App Widget &gt; Select the pairs you want to track &gt; Enable Display Market Widget. This will allow the BTCC floating widget to appear on your screen. You can monitor the price trends of the selected trading pairs even while using other apps.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564195737" width="197" height="485"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525398041" width="200" height="486">
 
 Step 3
You can adjust the display settings and drag the widget to your desired area on the device screen.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564197017" width="200" height="487">
 
 Step 4
The system may prompt you to grant permission for the widget to display over other apps. If you skipped the prompt, you can find this setting by going to Settings &gt; Apps &gt; Menu &gt; Special Access &gt; Appear on Top.

How to Add BTCC Widget on My Phone

<img src="https://btccexchange.zendesk.com/hc/article_attachments/12397606399257" alt="202208-FollowBanner_EN__1_.jpg">
 BTCC serves crypto traders worldwide. Follow our social media channels in your region/language to stay updated about our new product offerings and community news.
<h2>
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Twitter: <a href="https://twitter.com/BTCCexchange">https://twitter.com/BTCCexchange</a>  Instagram: <a href="https://www.instagram.com/btccbitcoin/">https://www.instagram.com/btccbitcoin/</a>  Facebook: <a href="https://www.facebook.com/yourbtcc/">https://www.facebook.com/yourbtcc/</a>  YouTube: <a href="https://www.youtube.com/c/BTCCOfficial2011">https://www.youtube.com/c/BTCCOfficial2011</a>  LinkedIn: <a href="https://www.linkedin.com/company/yourbtcc/">https://www.linkedin.com/company/yourbtcc/</a> 
<h2>
 Japanese (Japan)</h2>
LINE: <a href="https://page.line.me/?accountId=097zvqar">https://page.line.me/?accountId=097zvqar</a>  Twitter: <a href="https://twitter.com/BTCC_JP">https://twitter.com/BTCC_JP</a>  Instagram: <a href="https://www.instagram.com/btcc_JP/">https://www.instagram.com/btcc_JP/</a> 
<h2>
 Korean (South Korea)</h2>
Kakaotalk Channel: <a href="http://pf.kakao.com/_FaCjK/friend">http://pf.kakao.com/_FaCjK/friend</a>  Instagram: <a href="https://www.instagram.com/btcc.KR/">https://www.instagram.com/btcc.KR/</a>  Twitter: <a href="https://twitter.com/BTCC_KR">https://twitter.com/BTCC_KR</a>  Facebook: <a href="https://www.facebook.com/BTCC.KR/">https://www.facebook.com/BTCC.KR/</a> 
<h2>
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<h2>BTCC | Exchange for a Better Future</h2>
Founded in June 2011, BTCC is a cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone.
Get in touch with our PR &amp; Marketing team: <a href="mailto:press@btcc.com">press@btcc.com</a> 
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<h2 id="01GWV5YAPERB6C7G8EJAVQMQAP">1. Why Should I Correct My Name on the Identity Verification Page?</h2>
During the identity document verification process, there is a small chance that the system may misidentify your name. To prevent any identity issues further down the line, you are recommended to correct the misidentified name to the correct one.
 
<h2 id="01GWV5YAPE7YXZJPW66DTYYBY4">2. How to Correct My Name on the BTCC App</h2>
Step 1
On your BTCC app, tap at the top left corner of the Home page to go to the Account Settings page.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17064409528985" alt="How_to_edit_name-EN-1.png" width="299" height="592">
Step 2
On the Account Settings page, tap Identity Verification. Under the Personal Information section, you will see the incorrectly identified name. Tap the <img src="https://btccexchange.zendesk.com/hc/article_attachments/17040546145305" width="16" height="16"> icon next to it.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17064411602841" alt="How_to_edit_name-EN-2.png" width="299" height="591"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17071419013273" alt="How_to_edit_name-EN-3.png" width="299" height="591">
 
Step 3
Please enter the correct name. Please make sure that the name entered is the same as the name on your identity document.
Please note that each user can only correct their name once. Random name corrections will affect your rights to use the BTCC platform.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17064624650521" alt="How_to_edit_name-EN-4.png" width="298" height="588"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17064671745561" alt="How_to_edit_name-EN-5.jpg" width="299" height="588">
 
Step 4
After confirming the correction, your corrected name will be shown on the Identity Verification page.
<h2 id="01GWV5YAPEEVYCWNEXA4PHZQ1A"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17076369672473" alt="How to edit name-EN-6 (1)23.png" width="299" height="452"></h2>
 
<h2 id="01GWV5Z0EDPY984SRK45ZTGPQR">3. Name Correction FAQs</h2>
 
Q1. How many times can I correct my name?
Each user is only allowed to correct their name once. Random name corrections will affect users’ rights to use the BTCC platform, so users must ensure that the name correction matches the name on their submitted identity verification document.
 
Q2. I have completed identity document verification and corrected my name. What should I do next?
After completing identity document verification, you may continue with facial verification, which can further enhance your assets' security and allow you to enjoy more benefits on the BTCC platform.
 
For a step-by-step guide on completing facial verification, please refer to the article “<a href="https://www.btcc.com/en-US/support-center/detail/16402715792665" target="_self">How to Complete Identity Verification (KYC)</a>".

How to Correct My Name on the Identity Verification Page

<h2 id="01GWRNYX6358FRTX7K9AK9MRD6">1. What is Identity Verification (KYC)?</h2>
Identity verification is a procedure to prevent abuse of the BTCC platform by malicious users. It is to provide users with a safe a secure trading environment, ensuring the security of our users’ accounts. You are strongly recommended to complete identity verification on BTCC.
 
<h2 id="01GWRNZQ77VWAFB8BNA9DCHCQS">2. BTCC Identity Verification Levels</h2>
Currently, BTCC’s identity verification process is split into two levels, which are:
• Identity document verification
• Facial verification
Users will have to pass the identity document verification first before proceeding to the facial verification.
 
<h2 id="01GWRP19RXFTX5K18BHNGRB3EP">3. Benefits Enjoyed at Each Verification Level</h2>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/25042915998233" alt="202311_updated_Table-EN.png">
Please note that fiat withdrawal is currently not supported for U.S. users.
<h2 id="01GWRNYX63TAT4C5326B1GGF30">
 4. How to Complete Identity Verification (KYC) on the BTCC app</h2>
<h3 id="h_01HEVPQ0NF59VDKQTCPGABN7BV"> </h3>
<h3 id="01GWRP2QZNKRN2DWBTQ6NDQASV">Identity Document Verification</h3>
 
Step 1
On your BTCC app, tap at the top left corner of the Home page to go to the Account Settings page.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17047991108761" alt="How to KYC-EN-1.png" width="299" height="592">
Step 2
Select Identity Verification on the Account Settings page. Then tap Start verification to begin the verification process.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048026979353" alt="How to KYC-EN-2.png" width="299" height="591"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048040084633" alt="How to KYC-EN-3.png" width="299" height="592">
 
Step 3
Tap Continue and select the document issuing country as well as the document type. Then take a picture of the document and upload it.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048033403673" alt="How to KYC-EN-4.png" width="299" height="591"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048079121433" alt="How to KYC-EN-5.png" width="299" height="591">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048090449561" alt="How to KYC-EN-6.png" width="299" height="591">
 
Step 4
After uploading the picture, tap Got it to return to the Account Settings page. During the verification process, the identity verification status will be shown as ‘Verifying ID’. Please wait while the system processes the verification.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048127040281" alt="How to KYC-EN-7.png" width="299" height="592"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048128463641" alt="How to KYC-EN-8.png" width="299" height="591">
When the status changes to ‘Facial verification not completed’, it means your identity document verification has been completed. Tap on Identity Verification, and you will be able to view all the benefits you can enjoy at the identity document verified level.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048130266009" alt="How to KYC-EN-9.png" width="299" height="591"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048140900249" alt="How to KYC-EN-10.png" width="299" height="591">
If your name is incorrectly identified during the document verification process, you can correct your name by tapping the icon next to your name under the Personal Information section.
For a step-by-step guide on correcting the misidentified name, please refer to the article <a href="https://www.btcc.com/en-US/support-center/detail/17040445730329">How to Correct My Name on the Identity Verification Page</a>.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048177261081" alt="How to KYC-EN-11.png" width="299" height="591">
 
<h3 id="01GWV67F27RZMA02F1Q4SAK1R8"> </h3>
 
<h3 id="01GWRP7T0DGJB6WSNE0Y130JN7">Facial Verification</h3>
After you have completed the identity document verification, you may continue to begin the facial verification process.
 
Step 1
Tap Identity Verification on the Account Settings page. Then scroll down to the bottom, and you will see the part on Facial Verification. Tap Unverified to proceed with the facial verification.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048178937113" alt="How to KYC-EN-12.png" width="299" height="592"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048180317977" alt="How to KYC-EN-13.png" width="299" height="592">
 
Step 2
On the facial verification page, tap Continue and take a selfie. Please make sure that you position your face within the frame and follow the instructions.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048182165785" alt="How to KYC-EN-14.png" width="299" height="592"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048193191065" alt="How to KYC-EN-15.jpg" width="299" height="592">
 
Step 3
After taking a selfie, you will see that your selfie is being verified, which will just take a few seconds to complete. Please tap Got it to return to your Account Settings page. During the facial verification process, the status will be shown as ‘Facial verification in progress’.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048229008025" alt="How to KYC-EN-16.png" width="299" height="592"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048239918617" alt="How to KYC-EN-17.png" width="299" height="592">
 
Step 4
Once the status changes to ‘Verified’, it means you have completed all verification processes. Tap Identity Verification, and you will be able to see the benefits of a fully verified account.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/17048243111833" alt="How to KYC-EN-18.png" width="299" height="592"><img src="https://btccexchange.zendesk.com/hc/article_attachments/17048279181209" alt="How to KYC-EN-19.png" width="299" height="592">
 
<h2 id="01GWRPAEP0ZPGVBASW9Q4M3A0V">5. Identity Verification (KYC) FAQs</h2>
Q1. Do I have to verify my identity?
By requiring users to complete identity verification (KYC), BTCC can ensure compliance with cryptocurrency industry regulations. At the same time, identity verification can effectively reduce fraud, money laundering, and terrorist financing, amongst other malicious activities on the BTCC platform.
Users can also secure their assets by undergoing identity verification. In addition, users can enjoy more benefits on the BTCC platform, such as:
• Increased limits for deposits and withdrawals; and
• The eligibility to participate in more campaigns to receive bonuses and rewards.
Please note that other services and features, such as live trading and market widget, are not restricted by users’ identity verification levels.
 
Q2. What are the documents required to complete KYC?
To complete KYC, the following documents are required 👇
 
For identity document verification:
• A photo of your ID (Passport, national ID, driver’s licence, or residence permit).
• All uploaded documents must be valid (not expired).
• Please make sure that all information on the document is clearly readable.
 
For facial verification:
• Please look straight at the camera when taking a selfie. Please make sure the photo shows your face clearly.
• The selfie must be a photo taken of yourself, but not a photo of a picture.
• Please ensure the person taken in the selfie matches the photo of the previously submitted ID.
 
Q3: How long does it take for the KYC verification process to complete?
Under normal circumstances, the verification processes for identity documents and facial verification usually just take several seconds to complete.
 
If it takes more than 5 minutes, please get in touch with our customer support via 🎧 Live Chat for assistance.
 
Q4. Why did my KYC fail?
Possible reasons for identity document verification failure 👇
• The system detected there is a different account using the same identity information you submitted. Please note that BTCC only allows one account per person.
• The photo of the identity document uploaded was cropped, not clear, or reflective, or the document was not valid (expired).
 
Possible reasons for facial verification failure 👇
• While taking a selfie, the user did not position his/her face within the frame or look straight at the camera. • Face was blurry or covered. • Selfie was taken in a poorly lit environment. • Selfie was taken with a hat/cap and/or glasses. • The system detected the usage of filters. • The person in the selfie differs from the photo of the previously submitted ID.
 
If you encounter any issues during the identity verification process, you may get in touch with our customer support via 🎧 Live Chat for assistance.
 
Q5. The system identified my name incorrectly during the identity document verification process. What should I do?
You can correct your name manually to ensure the name matches your submitted identity document. For a step-by-step guide, please refer to the article <a href="https://www.btcc.com/en-US/support-center/detail/17040445730329">How to Correct My Name on the Identity Verification Page</a>.

How to Complete Identity Verification (KYC)

<h1 id="h_01JVVEQ08M62XSD8FM9ES2Y1HR">I. Choose a Lead Trader</h1>
You can select a lead trader to follow via the Market board, Top Picks, or by using the Search trader function to find traders you're interested in.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47226381078169" width="272" height="524">
1. Browse the Market board: Navigate to the [Copy] tab at the bottom of the app. On the [Futures Copy Trading] page, under the Market board, browse through the list of lead traders. Choose a lead trader that interests you and tap the [Copy] button to proceed to the copy trading setup.
 
2. Top Picks: Top Picks highlights lead traders with stable performance, high win rates, and strong risk management. These are hand-picked by the platform and are ideal for beginners looking for reliable strategies.
 
3. Search trader: At the top of the Market board, tap the “Search trader” search bar and enter the full nickname of the lead trader you’re looking for. Once found, tap [Copy] to go to the setup page.
 
<h1 id="h_01JVVEQ08MGHTJQCEM47H56M8P">II. Copy Trading Parameters</h1>
BTCC's copy trading settings currently include four main modules: Copy Mode Selection, Per Trade Settings, Max Copy Amount, and Advanced Settings. Each will be explained below.
 
<h2 id="h_01JVVEQ08MVN8W4AHHFDKF31Z2">1. Copy Mode Selection</h2>
BTCC supports two copy trading modes: Fixed Margin and Proportional Margin. The default mode is Fixed Margin, and users can switch between modes at the top-right corner of the page.
 
<h3 id="h_01JVVK85VR4YPXPM4XFVS8EV0H">Fixed Margin Mode</h3>
In this mode, a fixed margin amount is allocated for each copied position. The per trade margin range is 10–100,000 USDT. The maximum margin range is 10–2,000,000 USDT.
 
Users can set a customized cap for maximum margin. Once that limit is reached, no further trades will be copied.
 <img src="https://btccexchange.zendesk.com/hc/article_attachments/47226373525401" width="298" height="570">
For example, if a user sets each copied trade to 50 USDT and the maximum copy margin to 200 USDT, every time the trader opens a new position, 50 USDT will be used to follow the trade—until the 200 USDT cap is reached. That means the user can hold a maximum of 4 active copied trades (200 ÷ 50 = 4).
This mode is simple and user-friendly, especially for beginners, and fits most users’ copy trading habits.
 
<h3 id="h_01JVVK8RTA1QWXKZAXYR80JW0Q">Proportional Margin Mode</h3>
This newer mode allows users to copy trades based on a proportion of the trader’s position size.
 
Copied trade value = Trader’s position value × User-defined proportional margin rate
Supported proportional margin rates range from 0.01 to 100, with a maximum total margin limit between 10 and 2,000,000 USDT.
 
For example, if a trader opens a position worth 10,000 USDT and the user sets a proportional margin rate of 0.1, the user’s copied position will be 10,000 × 0.1 = 1,000 USDT.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47226373526553" width="307" height="589">
This mode allows users to copy trades with flexible capital allocation based on the trader’s actual position size, making it easier to follow strategies with precision. The user's overall PnL (profit and loss) will be more closely aligned with the lead trader’s performance.
 
<h2 id="h_01JVVEQ08MG8KJM0SBYA1K9NZM">2. Per Order Copy Settings</h2>
The settings required will vary depending on the selected copy trading mode:
 
<h4 id="h_01JVVEQ08MBJZM2PQKP5X7WA62">Fixed Margin Mode</h4>
Users must enter a fixed USDT amount for each copied trade.
For example, entering 10 USDT means that 10 USDT will be used for each copied order when the lead trader opens a new position.
 
<h4 id="h_01JVVEQ08MZJCWVXZR7KH01DZB">Proportional Margin Mode</h4>
Users must enter a copy ratio, which determines how much to allocate based on the trader's position size.
For example, if the lead trader opens a 10,000 USDT position and the user sets a 0.1x ratio, the system will allocate 1,000 USDT to the copied trade.
 
<h2 id="h_01JVVEQ08MJ1ABNDK5DG202BBK">3. Maximum Copy Amount</h2>
Users can set a maximum total copy margin. Once this limit is reached, no additional trades will be copied.
 
<h4 id="h_01JVVEQ08MAR3MP3N1ZPFPA4C3">In Fixed Margin Mode</h4>
The number of simultaneous copied trades = Maximum Copy Amount ÷ Per Trade Copy Amount
For example, if the per order amount is 10 USDT and the maximum is 1,000 USDT, the user can hold up to 100 active copied trades.
 
<h4 id="h_01JVVEQ08M28WQTDTRST76J00W">In Proportional Margin Mode</h4>
Since trade sizes vary depending on the trader's positions and your set ratio, the above formula does not apply.
 
<h2 id="h_01JVVEQ08MJPN366M089398WF2">4. Copy Ongoing Positions</h2>
When enabled, the system will immediately copy any ongoing positions the lead trader currently holds, using the market price. This setting is enabled by default.
 
If the system detects a price deviation between the user’s opening price and the lead trader’s buying price of over 3%, the copy order will fail automatically for user protection.
 
<h2 id="h_01JVVEQ08MDJQNAJ8S3HWM8HV3">5. Advanced Settings</h2>
Advanced settings include: Copy trading contract settings, Auto Update, Copy trade stop loss for trader, Take profit per order, and Stop loss per order. These options can be customized based on user preferences.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47226327785369" width="307" height="589">
<h3 id="h_01JVVKA2HVSGDM7W6WG6ZY6C4W">Copy trading contract settings</h3>
Select the trading pair(s) from your chosen lead trader(s). It is recommended to match the lead trader’s settings.
The default position mode is Cross Margin, and the leverage will follow the lead trader’s settings.
 
<h3 id="h_01JVVKAK86BJW5FA1VHR263B4D">Auto Update</h3>
When enabled, any new trading pairs added by the lead trader will be automatically synced and copied on your end. This feature is enabled by default.
 
<h3 id="h_01JVVKB6ZM83AWB413PHJP86AD">Copy trade stop loss for trader</h3>
A risk control feature that allows users to set the maximum acceptable net loss. Once the net loss reaches the specified limit, the system will stop copying the trader and process the remaining positions based on your settings.
Net loss = Total copy trade profit – Total copy trade loss (including floating PnL)
 
<h3 id="h_01JVVKBNA7EQJ0SY0JHGRJ8RSX">Take profit per order</h3>
Automatically places a take-profit order for each copied trade based on the parameters of the lead trader. If not enabled, users will need to monitor positions and close them manually.
 
<h3 id="h_01JVVKC10Q3S8A0KQX208W82W6">Stop loss per order</h3>
Automatically places a stop-loss order for each copied trade based on the parameters of the lead trader.
 
<h1 id="h_01JVVEQ08NY0AEMCDSFMF0DVY0">III. Cancel Copy Trading</h1>
On the BTCC app, go to [My Copy Trades] &gt; [My Traders], select the trader you want to stop copying, open the [Copy Management] page, tap the settings icon in the top-right corner, and confirm to stop copy lead trader to end the copy trading relationship.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/47226373527833" width="502" height="472">

Beginner’s Guide to BTCC Futures Copy Trading

<h1 id="h_01J3KZP55B7DF1D2MZC7TPMEQY">Lead trader criteria</h1>
 
This article outlines the guidelines designed for lead traders on BTCC. By adhering to these guidelines, lead traders can enjoy special benefits, such as increased exposure and traffic, a higher copy trader limit, and higher priority to take part in official promotional activities. Lead traders who don’t meet our standards may have their traffic limited or have their lead trader position revoked. As we develop our copy trading feature, we’ll continue to adjust and update these guidelines.
<h1 id="h_01J3KZPB9ZY2B2RX3TT5DPK125">
 What qualities do we encourage in our lead traders?</h1>
 
1. Experience: Lead traders who’ve led trades on BTCC for a long time under different market conditions and brought profit to their copy traders.
 
2. Authenticity: Lead traders who use large amounts of their actual funds in their lead trades and take on the same risk as the traders copying them.
 
3. Good Risk Management: Lead traders who have a clear strategy for risk control and stopping losses. They take responsibility for users, have a low max drawdown, set a reasonable stop loss, and try to ensure a positive PnL for copy traders.
 
4. Trustworthiness: Lead traders whose copy traders trust and are willing to copy them on BTCC. They can bring new traders to the platform.
 
 
<h1 id="h_01J3KZQ82YG2Z60GXHE5312TF2">What behavior do we discourage in our lead traders?</h1>
 
1. Lead traders who falsify account data or create many different lead trade accounts. 2. Lead traders who hedge transactions to influence data while making sure they don’t make a loss. 3. Lead traders who hold onto unprofitable trades and don’t set stop losses, resulting in copy traders making losses and having their positions liquidated. 4. Lead traders who open trades with low funds, make random or extreme trades, don’t take responsibility for their copy traders, and change accounts if their account data becomes poor. 5. Lead traders who imitate other lead traders’ nickname or profile picture. 6. Lead traders who direct traffic to external platforms or promote their social media accounts.
 Promoted traders will gain increased visibility, campaign support, and promotion of their profiles. However, traders who exhibit undesirable behavior may face traffic restrictions or, in severe cases, have their lead trader status revoked.
<h1 id="h_01J3KZVA4XDY5MNC422SKZYS2R">
 Optimization of Market board ranking</h1>
 
Based on the criteria above, we’ve adjusted the placement of traders within the Market board. Lead traders who meet the criteria will be prioritized at the top of the Market board.
 
BTCC reserves the right to add or modify these criteria without prior notice.

Lead Trader Behavior Playbook

At BTCC Exchange, we prioritise delivering an optimal investment experience through our copy trading feature. However, due to the intricate nature of copy trading, users may sometimes encounter order registration failures. This article will try to outline the key reasons for potential copy trade order failures.
 
1. Insufficient Assets:
Failure to open a copy trade can occur if your account lacks sufficient USDT. For instance, if opening a trade requires a 20 USDT margin but your account holds less than 20 USDT, the trade won't open. Ensure your account has enough USDT (≥ required margin) for successful trading. Remember, after adding funds to meet the margin requirement, you must manually re-initiate the copy trade as the system won't automatically do it.
 
2. Order is Below Minimum Single Copy Trade Amount:
BTCC sets a minimum amount for opening positions, and orders below this threshold may not be registered. This minimum amount varies across different perpetual contracts. 
It's important to differentiate between a user's amount per trade and the maximum copy trading margin per trade set in their settings. For users following with a fixed margin, their amount per order equals the set maximum amount per order multiplied by the leverage ratio. In the case of proportional margin followers, their amount per order is calculated as the lead trader’s margin per order multiplied by the copy trader's set multiplier. 
Specifically, for fixed margin users, if the BTC-USDT perpetual contract's current minimum trade amount is 300 USDT and the lead trader uses a 3x BTC leverage, the copy trader needs to invest at least 100 USDT (300/3) for each copy trade. Therefore, the copy trader should set their copy trading margin per trade at ≥100 USDT in their settings. Setting it below 100 USDT will prevent them from copying the BTC-USDT perpetual contract. It is advisable to increase the copy trading margin per trade to ensure the set amount multiplied by the contract leverage ratio is always ≥ the minimum required for a single order. 
For those using a proportional margin, if the minimum trade amount for the BTC-USDT perpetual contract is 300 USDT and the lead trader places an order valued at 600 USDT, the copy trader’s proportional copy trade margin per order must be at least 0.5x (300/600). Setting this margin below 0.5x will inhibit the ability to copy the trade and open a BTC-USDT perpetual contract. Thus, it is recommended to increase the proportional copy trade margin per order to ensure that the value of the lead trader's opening order multiplied by the user’s proportional copy trade margin per order is ≥ the minimum amount required for a single order. 
*Note: The minimum amount may vary with market conditions. Always refer to the current limits listed on each perpetual contract.
 
3. Exceeding Your Set Maximum Copy Trade Amount:
When setting your parameters for copy trading, you may have established a maximum copy trading margin. This limit caps the total margin you can allocate to copying a lead trader. Should your cumulative margin investment in a lead trader surpass this threshold, the system will stop copying new trades from them. To prevent this, you can adjust your maximum copy trading margin in the settings. It's important to note that this calculation of exceeding your maximum copy trading margin includes all prior margin investments made in copying this lead trader. For continuous and successful order openings, consider increasing your maximum copy trading margin.
 
<div>
<table style="width: 100%; height: 244px;">
<colgroup>
<col>
<col>
<col>
<col>
<col>
</colgroup>
<tbody>
<tr style="height: 44px;">
<td style="height: 44px;">Copy Trade Order</td>
<td style="height: 44px;">Holding Position 1</td>
<td style="height: 44px;">Holding Position 2</td>
<td style="height: 44px;">Previous Position 1</td>
<td style="height: 44px;">Previous Position 2</td>
</tr>
<tr style="height: 22px;">
<td style="height: 22px;">Invested margin</td>
<td style="height: 22px;">100 USDT</td>
<td style="height: 22px;">200 USDT</td>
<td style="height: 22px;">300 USDT</td>
<td style="height: 22px;">100USDT</td>
</tr>
<tr style="height: 67px;">
<td style="height: 67px;">Total cumulative invested margin</td>
<td style="height: 67px;">100 + 200 + 100 + 100 = 500USDT</td>
<td style="height: 67px;"> </td>
<td style="height: 67px;"> </td>
<td style="height: 67px;"> </td>
</tr>
<tr style="height: 44px;">
<td style="height: 44px;">Maximum copy trading margin set by user</td>
<td style="height: 44px;">Eg. 600USDT</td>
<td style="height: 44px;"> </td>
<td style="height: 44px;"> </td>
<td style="height: 44px;"> </td>
</tr>
<tr style="height: 67px;">
<td style="height: 67px;">Doest the cumulative invested margin exceed the maximum copy trading margin set by user?</td>
<td style="height: 67px;">
500&lt;600
Below threshold
</td>
<td style="height: 67px;"> </td>
<td style="height: 67px;"> </td>
<td style="height: 67px;"> </td>
</tr>
</tbody>
</table>
</div>

Why Did My Copy Trade Order Fail?

<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380448391833" alt="202504-BTCC Desert PR Image.png">
 
BTCC Exchange, one of the world's leading cryptocurrency trading platforms, transported its community to the heart of the Arabian desert for an immersive safari experience ahead of TOKEN2049. Against the stunning backdrop of Dubai's vast dunes, this event united BTCC's most valued supporters for authentic connections and insightful crypto discussions, creating meaningful relationships in one of nature's most awe-inspiring settings.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380448393113" alt="Apr29_BTCC_Teaser-019.jpg"> The BTCC community comes together in Dubai for a fun-filled day of crypto discussions while enjoying an authentic Arabian desert experience.
 
 
The Desert Safari Day Tour exemplifies BTCC's vision of community-first engagement, creating an environment where TOKEN2049 participants could connect, share ideas, and build relationships before the main conference begins.
 
 
"It's not just about riding camels or sandboarding, experiencing the thrill of dune bashing, or the adrenaline rush of quad biking, it's about our crypto community coming together in the real world," said Aaryn Ling, Head of Branding at BTCC Exchange.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380448398233" alt="Apr29_BTCC_Teaser-004.jpg">
Participants enjoy a traditional camel riding experience, embracing Arabian culture against the backdrop of Dubai's golden dunes.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380423988633" alt="Apr29_BTCC_Teaser-001.jpg">
Adrenaline meets crypto as participants navigate the desert terrain on quad bikes.
 
 
"The connections made, the insights shared, and the experiences enjoyed in the desert remind us that we're not just building a platform, we're building a community of trust. That's the real power of BTCC and the perfect mindset to carry into TOKEN2049."
 
 
The day-long adventure in the Arabian desert showcased BTCC's commitment to creating authentic community experiences beyond typical industry events.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380423989913" alt="Apr29_BTCC_Teaser-011.jpg">
Participants fly the BTCC flag, capturing the fun and community spirit of the event.
 
 
Participants engaged in forward-thinking conversations throughout the immersive desert experience and exchanged market insights and technology perspectives that will inform their TOKEN2049 experience. BTCC's beloved mascot Nakamon was spotted on sandboards, creating memorable photo opportunities against the stunning desert backdrop.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380423991833" alt="Apr29_BTCC_Teaser-009.jpg">A participant shows BTCC's crypto-themed sandboard featuring the exchange’s beloved mascot Nakamon.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380448410265" alt="Apr29_BTCC_Teaser-020.jpg">The BTCC flag was flown across Dubai's scenic dunes.
 
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46380448411673" alt="Apr29_BTCC_Teaser-016.jpg">
Participants connect and network while experiencing local culture in the Arabian desert.
 
 
The Desert Safari Day marks the first of several high-profile events BTCC is hosting around TOKEN2049, which runs from April 30 to May 1, 2025. Following the main conference, BTCC will host an exclusive VIP Yacht Party on May 2, 2025, continuing its tradition of connecting crypto leaders in unique settings.
 
 
TOKEN2049 attendees are encouraged to visit BTCC's basketball-themed booth at P51, where visitors can participate in games and receive exclusive BTCC merchandise.
 
 
"This Desert Safari Day event is a celebration of trust, shared passion, and the power of community to bring people together across borders," added Aaryn Ling. "By connecting our community through an immersive desert experience before TOKEN2049 officially begins, we're creating a foundation for more meaningful interactions during the conference itself. In one of the world's most dynamic cities, we share stories, explore new ideas, and shape the future of crypto together. Because building the future isn't just about trading, it's about creating a community where everyone belongs."
 
 
For more information about BTCC Exchange and their upcoming news about TOKEN2049, please visit their <a href="https://www.btcc.com/en-US?utm_source=branding&amp;utm_medium=EN-PR" target="_blank" rel="noopener noreferrer">official website</a> or follow BTCC on <a href="https://x.com/BTCCexchange" target="_blank" rel="noopener noreferrer">X (Twitter)</a>.

BTCC Exchange Hosts Immersive Desert Safari Experience in Dubai for Crypto Community Before TOKEN2049

<img src="https://btccexchange.zendesk.com/hc/article_attachments/46196551787417" alt="202504_BTCC_Q1 Growth Report PR Cover_EN_TT.png">
 
BTCC, the world’s longest-serving crypto exchange, announced outstanding growth for the first quarter of 2025, with total trading volume reaching $815 billion. The exchange revealed a remarkable surge in trading activity, service expansion, and strengthened commitments to user security.
 
<h2 id="h_01JSPKAQKT516JG1PV4F5Q8JAR">71% Surge in Futures Trading Propels Q1 Performance</h2>
 
In the first quarter of 2025, BTCC achieved remarkable growth with total futures trading volume reaching $720 billion, representing a 71% quarter-over-quarter increase. Spot trading volume grew to $95 billion, up 54% from the previous quarter. The exchange has listed a variety of popular coins, including PI, TRUMP, and AI16Z, to meet the needs of diverse traders seeking innovative and trending cryptocurrencies in the market.
 
The user base also showed impressive growth, surpassing the 7 million milestone and reaching 7.04 million registered users by the end of Q1 2025. This achievement reflects the growing trust in BTCC as a reliable platform and its expanding global footprint.
 
<h2 id="h_01JSPKB1CR23BGC3460MJW5D2P">$15M Risk Reserve Fund Safeguards 280,000 Traders</h2>
 
BTCC has reinforced its commitment to user asset security by adding $4.3 million to its Risk Reserve Fund in Q1, which brings the cumulative total to over $15 million. This protective measure has already assisted approximately 280,000 users in the first quarter of this year, offering comprehensive coverage for negative balance accounts during extreme market volatility and compensating traders impacted by system failures.
 
"In today's volatile global market, characterized by geopolitical conflicts and macroeconomic uncertainties, crypto assets face unprecedented opportunities and challenges," said Alex, Head of Operations at BTCC.
 
"For our users, this is a time of both challenges and opportunities. We are proud of our Q1 data, which reflects our commitment to protecting users' funds and building trust. Our mission is to serve as a stable anchor during market fluctuations, actively reducing risks while fostering a community built on trust and reliability."
 
<h2 id="h_01JSPKBD26Y2RFVRBN4RA7ZMBM">Prioritizing User-Centric Initiatives</h2>
 
Beyond strengthening user protection, BTCC implemented campaigns and service enhancements during Q1 2025. The exchange distributed 5 million USDT in rewards through targeted campaigns designed for diverse user segments, including new users, longtime users, beginners, and advanced traders.
 
The VIP program was also revamped in the first quarter to cater to high-volume traders. Upgrades included more competitive fee structures, the introduction of VIP Status Protection Periods, substantial upgrade rewards, exclusive luxury experiences, and more.
 
The exchange further demonstrated its commitment to corporate social responsibility through active participation in various charitable initiatives, such as collaborations with Red Eagle Foundation, reinforcing its dedication to giving back to communities worldwide.
 
<h2 id="h_01JSPKBPDSJ17F40Y92MHJZCNJ">TOKEN2049 Sponsorship and Proof of Reserves on Horizon</h2>
 
Looking ahead, BTCC will participate as a gold sponsor at TOKEN2049, one of the industry’s premier events that will take place on April 30 and May 1 in Dubai. Additionally, the exchange plans to announce its Proof of Reserves (PoR) soon, which will further enhance transparency and security for its users.
 
To strengthen its market position, BTCC is exploring strategic sponsorship opportunities aimed at increasing brand visibility in key regions. As BTCC enhances its services while prioritizing user protection, the platform is well-equipped to thrive in the next quarter, backed by a strong user base and record trading volumes.
 
<h3 id="h_01JSPKC32MRVJW0PQVH1B0K2HZ">About BTCC Exchange</h3>
 
Founded in 2011, BTCC is a leading global cryptocurrency exchange with the vision to make crypto trading reliable and accessible to everyone. With a strong presence in over 100 countries and regions and a user base of over 7.04 million, BTCC continues to deliver innovation, security, and an unmatched user experience in the cryptocurrency world.
 
Official website: <a href="https://www.btcc.com/en-US">https://www.btcc.com/en-US</a> 
X: <a href="https://x.com/BTCCexchange">https://x.com/BTCCexchange</a> 
Contact: <a href="mailto:press@btcc.com">press@btcc.com</a>

BTCC Exchange Achieves Remarkable Growth in Q1 2025: Record Trading Volume of $815 Billion, Strengthened User Protection, and More User-Centric Initiatives

<img src="https://btccexchange.zendesk.com/hc/article_attachments/45831150832537" alt="202504_BTCC_Red Eagle Foundation's Legends Golf Day_PR_EN (1).jpg">
 
BTCC, one of the world's longest-serving cryptocurrency exchanges, announces an exciting development for the upcoming Red Eagle Foundation’s Legends Golf Day, where Bitcoin donations will be accepted for the first time in the foundation's history. This crypto fundraising event will take place at The Shire London on April 24, 2025, creating a new avenue for cryptocurrency holders to support children in need across the UK.
 
The prestigious event will feature Tottenham Hotspur legend and former England manager Glenn Hoddle and other sports icons, including professional golfer Lucy Robson and Manchester United legend Teddy Sheringham. Participants will enjoy a fantastic day of golf competition, entertainment with comedian Jed Stone, a live auction, and an exclusive Q&amp;A session with Glenn Hoddle hosted by sports television pundit Scott Minto.
 
Attendees will be able to make Bitcoin donations via a QR code displayed throughout the event. All proceeds will directly benefit disabled, disadvantaged, and terminally ill children across the UK through the Red Eagle Foundation's charity programs.
 
"As leaders in crypto, it’s our responsibility to unlock new ways for communities to give. Bitcoin donations are just the beginning," said Aaryn Ling, Head of Branding at BTCC Exchange. "We believe in using Bitcoin not just as a financial tool, but as a force for good. That’s why we’re powering Bitcoin donations to charities worldwide."
 
BTCC, established in 2011, is one of the world's most established crypto exchanges, known for its security, reliability, and user-focused digital asset services. Beyond its business operations, the exchange actively participates in charitable initiatives to bring positive impacts to communities and society.
 
The Legends Golf Day builds on the success of previous collaborations between BTCC and the Red Eagle Foundation, including events featuring football legends Frank Lampard and Matt Le Tissier. The addition of Bitcoin donations aims to modernize fundraising approaches and engage the cryptocurrency community in supporting worthy causes.
 
<h3 id="h_01JRYX8RFKBBWP27ZFFEHAAKQ5">About BTCC Exchange</h3>
 
Founded in 2011, BTCC is a leading cryptocurrency exchange committed to making crypto trading reliable and accessible. With a decade-long track record, BTCC offers a secure platform for crypto trading with its community-driven campaigns.
 
Official website: <a href="https://www.btcc.com/en-US">https://www.btcc.com/en-US</a> 
X: <a href="https://x.com/BTCCexchange">https://x.com/BTCCexchange</a> 
Media Contact: <a href="mailto:press@btcc.com">press@btcc.com</a>

BTCC Exchange Powers Bitcoin Donations at Red Eagle Foundation's Legends Golf Day Charity Event

An order book is a digital list that organizes and displays buy and sell orders for a specific asset based on price levels. The interests of both buyers and sellers are represented through the order book. It provides a real-time list of outstanding orders for a specific asset, reflecting the dynamic interaction between buyers and sellers.
 
The order book lists the number of orders at each price point, also known as "depth." This allows for the capture of crucial trading information, effectively enhancing market transparency. Depth and liquidity of the order book play an important role in price discovery.
 
How Does an Order Book Work?
 
Almost all trading platforms use order books to list orders for various assets, such as equities, bonds, currencies, and even cryptocurrencies like Bitcoin. The buy and sell information may be displayed at the top and bottom or on the left and right sides of the screen.

What is an Order book and Market Depth?

A trigger order is an order type that involves presetting an order price and its triggering conditions. Once the latest market price meets the specified trigger price, the system automatically executes the order at the predetermined price. Trigger orders facilitate setting your desired buying and selling levels in advance, enabling you to automatically secure profits or limit losses without constantly watching the market.
 
‭• Trigger Price: When the latest price reaches the trigger price, the order will be triggered to be placed at a predetermined order price, awaiting execution.
 
‭• Buying Price or Selling Price: This is the price at which you will buy or sell. Once a trigger order is triggered, it will be placed at the preset order price, which can be either a limit order or a market order.
 
‭• Order Amount: The order amount when the order is triggered.

What is a Trigger Order?

<h2 id="h_01HS82VXAH84847ZGQTPYSNSZV">What is a Market Order?</h2>
 
A market order is executed as quickly as possible at the current market price after the user places the order.
 
When placing a market order, you can select “Order amount” or “Order total” to buy or sell.
 
For example, if you wish to buy or sell a specific amount of Bitcoin, you are recommended to select “Order amount”. However, if you want to buy Bitcoin with a specific amount of funds, like 10,000 USDT, using the “Order total” to place a market order is a better option.
 
Typically, these two features can be used to place both buy and sell orders. However, when you place the order after the system calculates the amount you can get, the asset price may undergo significant changes, and the assets you receive from the order may differ from the amount calculated before placing the order. In some special cases, the order would fail. This usually happens when the buy/sell ratio is close to or equal to 100%.
 
<h2 id="h_01HS82W25FR1A42XVT9ENC4HNQ">What is a Limit Order?</h2>
 
A limit order is an order you place in the order book with a specific price limit. It will only be executed when the market price reaches your limit price (or better). You can use a limit order to buy assets at a lower price or sell them at a price higher than the current market price.

What are Market Orders and Limit Orders?

How to Use Vouchers

How to Use Coupons & Trading Funds

<h2>1. Is BTCC recognised worldwide?</h2>
 
Founded in June 2011, BTCC is the world’s longest-running cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone.
BTCC provides crypto futures trading services, offering a wide variety of contracts, including daily, quarterly, and perpetual futures. With our demo trading feature, both beginners and crypto enthusiasts can trade on BTCC with ease.
BTCC is ranked top 10 by trading volume on both CoinMarketCap and CoinGecko, the world's two largest crypto information platforms.
 
<h2>2. How to register by email/mobile number on the BTCC app?</h2>
 
Step 1
On the homepage of the BTCC app, tap the icon at the top left corner and click Login/Register.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12326898883481" alt="1.png" width="291" height="585"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12326898878873" alt="2.png" width="297" height="583">
 Step 2
 In this example, we’ll show how you can register with your email address.
 
Tap Register and choose Email:
<ul>
<li>Enter your email address</li>
<li>Set your password (6-16 digits containing only numbers and letters)</li>
</ul>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12328013276057" alt="Snipaste_2022-11-09_15-50-17.png" width="312" height="627"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12328013281689" alt="Snipaste_2022-11-09_15-49-49.png" width="315" height="627">
 
Step 3
Move the slider to the right to complete the image. Then input the verification code that was sent to your mailbox.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12327094191129" alt="5.png" width="292" height="591"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12327094148505" alt="6.png" width="293" height="591">
 After inputting the code, you will have successfully registered an account on BTCC.
 
<h2>3. Registration FAQs</h2>
Q1: I am not receiving SMS verification codes.
If you are not receiving SMS verification codes, please try the following solutions:
<ul>
<li>Clear your browser or mobile app cache (cookies/browsing history) and get a new code.</li>
<li>Try to remove the ‘0’ (or add a ‘0’) in front of your mobile number and get a new code.</li>
<li>Remove the area code in front of your mobile number (e.g., remove ‘1’ for US phone numbers) and get a new code.</li>
</ul>
 Q2: I am not receiving email verification codes.
If you are not receiving email verification codes, please try the following solutions:
<ul>
<li>Check your spam or junk mail folder.</li>
<li>Check if your email address is correct.</li>
<li>Try to get a new verification code.</li>
</ul>

How To Register By Email/Mobile Number

<h2>1. Is BTCC recognised worldwide?</h2>
 
Founded in June 2011, BTCC is the world’s longest-running cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone.
BTCC provides crypto futures trading services, offering a wide variety of contracts, including daily, quarterly, and perpetual futures. With our demo trading feature, both beginners and crypto enthusiasts can trade on BTCC with ease.
BTCC is ranked top 10 by trading volume on both CoinMarketCap and CoinGecko, the world's two largest crypto information platforms.
 
<h2>2. How to register with a Google, Apple ID, or Facebook Account on the BTCC app</h2>
 
Step 1
On the homepage of the BTCC app, tap the icon at the top left corner and click Login/Register.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12328359971353" alt="2.png" width="294" height="577"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12328331342233" alt="1.png" width="288" height="578">
 
Step 2
In this example, we’ll show you how you can register with your Google account. Tap Register, and select the Google icon at the bottom.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12328365187353" alt="3.png" width="301" height="606"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12328403427993" alt="4.png" width="299" height="609">
 
Step 3
Please allow BTCC to use “google.com” to sign in by tapping Continue. Fill in the required information of your Google account and tap Next to complete the process.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12328466711449" alt="5.png" width="302" height="612"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12328466669721" alt="6.png" width="300" height="610"><img src="https://btccexchange.zendesk.com/hc/article_attachments/12328505406745" alt="7.png" width="305" height="622">
 
After completing the process, you will have successfully registered an account on BTCC.
 
<h2>3. Registration FAQs</h2>
Q1: I am not receiving email verification codes.
If you are not receiving email verification codes, please try the following solutions:
<ul>
<li>Check your spam or junk mail folder.</li>
<li>Check if your email address is correct.</li>
<li>Try to get a new verification code.</li>
</ul>

How to Register with a Google, Apple ID, or Facebook Account

<h2 id="01GJA9N9JHNJGK1HB7BQZGH63Z">1. Is BTCC recognised worldwide?</h2>
 
Founded in June 2011, BTCC is the world’s longest-running cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone.
BTCC provides crypto futures trading services, offering a wide variety of contracts, including daily, quarterly, and perpetual futures. With our demo trading feature, both beginners and crypto enthusiasts can trade on BTCC with ease.
BTCC is ranked top 10 by trading volume on both CoinMarketCap and CoinGecko, the world's two largest crypto information platforms.
 
<h2 id="01GJA9N9JHPGBRM4ZBRMDTJGJ2">2. How to login on the BTCC app</h2>
 
Step 1
On the homepage of the BTCC app, tap the icon at the top left corner.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12329522048665" alt="1.png" width="321" height="645">
 
Step 2
Tap Login/Register.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12329635826841" alt="2.png" width="309" height="607">
 Step 3
In this example, we’ll show how you can login with your email address. Enter your email address and password, and tap Login to log into your account.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/12329698137113" alt="3.png" width="301" height="616">
 
 
<h2 id="01GJA9N9JJQQ5A3DMBCM6SR8AE">3. Login FAQs</h2>
 
Q1: I forgot my password.
On the Login/Register page, tap Forgot password?. Then enter your email address/phone number, click Get Code and enter the verification code you received. Follow the instructions on the page to reset your password.
📢 To ensure the security of your account assets, we recommend that you change your password regularly and do not disclose it to third parties.
 
Q2: Other login issues
Please contact our customer support via Live Chat and provide your BTCC account details and the screenshots showing that you are unable to log in.
 
Q3: I am not receiving SMS verification codes.
If you are not receiving SMS verification codes, please try the following solutions:
<ul>
<li>Clear your browser or mobile app cache (cookies/browsing history) and get a new code.</li>
<li>Try to remove the ‘0’ (or add a ‘0’) in front of your mobile number and get a new code.</li>
<li>Remove the area code in front of your mobile number (e.g., remove ‘1’ for US phone numbers) and get a new code.</li>
</ul>
Q4: I am not receiving email verification codes.
If you are not receiving email verification codes, please try the following solutions:
<ul>
<li>Check your spam or junk mail folder.</li>
<li>Check if your email address is correct.</li>
<li>Try to get a new verification code.</li>
</ul>

How to login

<h2 id="h_01JRVNZVGA55J0VEHS0ZP9HPZ7">1.USDT Perpetuals Overview</h2>
 
USDT-margined perpetual futures are cryptocurrency derivatives settled in USDT. Each futures contract represents a certain quantity of the underlying cryptocurrency (for example, in a BTCUSDT futures contract, each contract represents 0.001 BTC). All USDT-margined futures contracts use USDT as the collateral asset, meaning users only need to hold USDT to trade various contract pairs.
 
Traders can go long (buy) or short (sell) contracts to profit from price increases or decreases in cryptocurrencies. Leverage ranges from 1x to 125x.
 
Taking BTCUSDT as an example, the futures contract details are as follows:
 
<div>
<table style="width: 100%;">
<colgroup>
<col>
<col>
</colgroup>
<tbody>
<tr>
<td>Specification</td>
<td>Details</td>
</tr>
<tr>
<td>Contract Underlying</td>
<td>BTC/USDT Index</td>
</tr>
<tr>
<td>Settlement Currency</td>
<td>USDT</td>
</tr>
<tr>
<td>Contract Size</td>
<td>0.001 BTC</td>
</tr>
<tr>
<td>Price Quotation</td>
<td>Quoted in USDT per 1 BTC</td>
</tr>
<tr>
<td>Minimum Price Movement</td>
<td>0.1</td>
</tr>
<tr>
<td>Leverage</td>
<td>1x to 125x</td>
</tr>
<tr>
<td>Trading Hours</td>
<td>24/7</td>
</tr>
<tr>
<td>Funding Fee Schedule</td>
<td>Daily at 00:00, 08:00, and 16:00 (UTC)</td>
</tr>
<tr>
<td>Fee Rate</td>
<td>
Taker: 0.05% | Maker: 0.02%
</td>
</tr>
</tbody>
</table>
</div>
<h2 id="h_01JRVPFCQEAM2EPC2VF1NWK73K"> </h2>
<h2 id="h_01JRVNZVGB0QBZQNTAE65DMJDW">2. Product Features</h2>
 
<ol>
<li>
Settlement in USDT: USDT-margined futures contracts use USDT as the settlement currency. They are particularly suitable for users accustomed to fiat-margined futures, offering low transaction costs and simple calculations. 
</li>
<li>
No Expiration: Perpetual futures contracts do not have an expiration or delivery date — they never expire. 
</li>
<li>
Index Pricing Mechanism: USDT-margined futures contracts use a USDT-based index price for each underlying asset. To ensure the spot index reflects a fair market value, BTCC selects trading pairs from at least three mainstream exchanges for each contract and assigns them as index components. Anomalies are handled through a built-in logic that ensures index stability when a single exchange price deviates significantly. 
</li>
<li>
Price Limit Mechanism: BTCC dynamically adjusts the allowable order price range based on the spot price and the previous minute’s contract price. This helps prevent malicious manipulation (e.g., intentional price crashes to trigger liquidations) without affecting normal trading activity. 
</li>
<li>
Mark Price System: BTCC applies a mark price mechanism to its liquidation system. During extreme price volatility, the system uses the mark price, not the last-traded price, to determine liquidation, thereby reducing the risk of forced liquidations caused by abnormal trades and protecting users from manipulation. 
</li>
<li>
Tiered Maintenance Margin System: The maintenance margin rate is the minimum margin required to keep a position open. If a user’s margin rate falls below the maintenance margin rate plus the closing fee rate, forced liquidation or partial reduction of the position is triggered. BTCC implements a tiered system: the larger the position, the higher the required maintenance margin and the lower the maximum available leverage. 
</li>
<li>
Funding Fee Mechanism: Since perpetual contracts have no expiry, a funding fee mechanism keeps the contract price aligned with the spot price. Funding is exchanged every 8 hours — at 00:00, 08:00, and 16:00 (UTC). Users only pay or receive the funding fee if they hold positions at these times. No funding fee is charged if the position is closed before the funding time. 
</li>
<li>
One-Way Mode vs. Hedge Mode: 
<ul>
<li>In One-Way Mode, a user can only hold a single position direction (long or short) per contract under one margin mode.</li>
<li> 
<ul>
<li>Example: If a user holds 10 BTCUSDT long contracts and sells 5, the position becomes 5 long contracts. 
</li>
<li>In Hedge Mode, users can hold both long and short positions for the same contract under one margin mode.</li>
<li> </li>
<li>Example: If a user holds 10 BTCUSDT long contracts and sells 5, they will then hold 10 long and 5 short contracts simultaneously.</li>
</ul>
</li>
</ul>
</li>
</ol>

USDT-Margined Perpetuals Overview

<h2 id="h_01JRVPJ50TRVDQ4HR55RNKFN5M">Overview</h2>
 
On the BTCC trading platform, users must first transfer assets into their Futures Pro account to access and experience the upgraded Futures Pro trading system. Trading data and asset data in the new Futures Pro system are separated from the original futures trading system, and they do not affect each other. Users can choose between Cross Margin or Isolated Margin modes in the Futures Pro system.
 
<h3 id="h_01JRVPJ50TTHQGPX358MAV2SNT">What is Cross Margin Mode?</h3>
 
In Cross Margin mode, all trading products that use the same currency for settlement can share margin balance. This means that contracts and leveraged positions with the same settlement currency in cross margin mode share margin, and profits and losses can be offset between them.
 
<h3 id="h_01JRVPJ50TRBDQP9H1QH421RPJ">What is Isolated Margin Mode?</h3>
 
In Isolated Margin mode, margin and PnL (Profit and Loss) are calculated separately for each position. Risks and returns are isolated, and the user is solely responsible for the PnL of each individual position. If forced liquidation occurs, only the margin of that specific position is lost, minimizing potential losses. In short, each position has its own dedicated margin, and in the event of liquidation, the maximum loss is limited to that margin.
 
<h2 id="h_01JRVPJ50TKWQPNE718SSVHKGF">Futures Pro Term Explanation</h2>
<div>
<table style="width: 100%;">
<colgroup>
<col style="width: 141px;">
<col style="width: 461px;">
</colgroup>
<tbody>
<tr>
<td>Term</td>
<td>Explanation</td>
</tr>
<tr>
<td>Total Equity</td>
<td>
The total equity of a specific asset in the account, including both cross and isolated margin positions.
Total Equity = Account Balance of the Asset + Cross Margin Position PnL + Isolated Position Margin Balance + Isolated Position PnL
</td>
</tr>
<tr>
<td>Available Margin (Cross)</td>
<td>
The amount of margin currently available for opening cross margin perpetual futures positions under a specific asset.
Available Margin = Account Balance + ∑ Unrealized PnL of Cross Positions
</td>
</tr>
<tr>
<td>PnL (Profit and Loss)</td>
<td>PnL = ∑ Unrealized PnL of Cross Positions + ∑ Unrealized PnL of Isolated Positions</td>
</tr>
<tr>
<td>Transferable</td>
<td>
If Unrealized PnL (Cross) &gt; 0:
Transferable = Available Margin - Unrealized PnL (Cross)
If Unrealized PnL (Cross) &lt; 0:
Transferable = Available Margin
</td>
</tr>
<tr>
<td>Margin Ratio</td>
<td>Margin Ratio = (Account Balance + ∑ Unrealized PnL of Cross Positions) / ∑ [Position Size × Mark Price × (Maintenance Margin Rate + Liquidation Fee Rate)]</td>
</tr>
<tr>
<td>Maintenance Margin</td>
<td>Maintenance Margin = ∑ Maintenance Margin of Cross Positions + ∑ Maintenance Margin of Isolated Positions</td>
</tr>
<tr>
<td>Available Margin (Isolated)</td>
<td>
The amount available for opening new isolated positions when switched to isolated margin mode.
Available Margin (Isolated) = Max(0, Available Margin (Cross) - ∑ Unrealized PnL of Cross Positions)
Note: This field is used for order calculation only and is not displayed in asset information.
</td>
</tr>
</tbody>
</table>
</div>
<h2 id="h_01JRVPMM2ZW5GGHTQV8JEGF205"> </h2>
<h2 id="h_01JRVPJ50TP3YTEB1FZQE8QQ4Q">Trading Rules</h2>
<h4 id="h_01JRVPJ50T9JHZK8QXB9WYFX90">Cross Margin Order Validation Rules</h4>
<ul>
<li>When placing a perpetual futures order under Cross Margin mode, the available margin in the account must be greater than or equal to the required margin for that order. 
</li>
</ul>
<h2 id="h_01JRVPJ50TPDWK2SA7V2WJK8R7">Perpetual Futures under Cross Margin</h2>
In Contract Pro mode, perpetual futures support One-Way and Hedge modes.
 
Position Fields
<div>
<table style="width: 100%;">
<colgroup>
<col style="width: 132px;">
<col style="width: 470px;">
</colgroup>
<tbody>
<tr>
<td>Term</td>
<td>Explanation</td>
</tr>
<tr>
<td>Position Size</td>
<td>In One-Way Position Mode, long positions are presented in positive numbers, and short positions are represented by negative numbers.</td>
</tr>
<tr>
<td>Average Entry Price</td>
<td>
USDT-Margined Contracts:
(Previous Position Size × Previous Entry Price + New Position Size × New Entry Price) / (Previous Position Size + New Position Size)
</td>
</tr>
<tr>
<td>PnL (Profit and Loss)</td>
<td>
Current unrealized profit or loss of the position.
USDT-Margined Contracts:
Long PnL = Contract Size × Number of Contracts × Contract Multiplier × (Mark Price − Average Opening Price)
Short PnL = Contract Size × Number of Contracts × Contract Multiplier × (Average Opening Price − Mark Price)
</td>
</tr>
<tr>
<td>Return Rate</td>
<td>Return Rate = PnL / Initial Margin</td>
</tr>
<tr>
<td>Initial Margin</td>
<td>
USDT-Margined Contracts:
Initial Margin = Contract Size × Number of Contracts × Contract Multiplier × Mark Price ÷ Leverage Ratio
</td>
</tr>
<tr>
<td>Maintenance Margin</td>
<td>
USDT-Margined Contracts:
Maintenance Margin = Contract Size × Number of Contracts × Contract Multiplier × Maintenance Margin Rate for Position Level × Mark Price
</td>
</tr>
</tbody>
</table>
</div>

Futures Pro Trading Rules: Cross & Isolated

<h3 id="h_01JRVQA8FS0WE04CKVC7360T7M">1. Deposit Funds to Futures Pro Account (Transfer)</h3>
 
To deposit funds into your Futures Pro account, make sure your Wallet Account has available USDT for transfer.
 
Go to Assets &gt; Transfer, and move funds from your Wallet Account to your Futures Pro Account.<img src="https://btccexchange.zendesk.com/hc/article_attachments/45771212181529" alt="1.png" width="373" height="410">
 
<h3 id="h_01JRVQB6X04CWKNQFVZEY299XF">2. Cross Margin Trading Mode</h3>
 
1. Go to Futures &gt; USDT-M Perpetual Futures (Pro), and select the desired futures pair.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/45771196767001" alt="2.png">
 
2. In Cross Margin mode, set your leverage, choose Cross mode, and adjust the leverage according to your risk tolerance and strategy.
 
3. Set the margin amount.
 
4. Open a position. Based on your predictions, go long (buy) if you expect the price to rise, or short (sell) if you expect it to fall. You can place orders using Limit or Market orders. <img src="https://btccexchange.zendesk.com/hc/article_attachments/45771212181913" alt="3.png" width="289" height="514"> 
Advantages of Cross Margin:
• Shared margin across all positions reduces liquidation risk during market volatility.
• Enhances capital efficiency and lowers the need for margin top-ups.
• Losses in one position can be offset by profits in another, effectively managing overall risk. 
<h3 id="h_01JRVPP1WD00PEF2XW43GN7BKV">3. Isolated Margin Trading Mode</h3>
 
Select Isolated margin mode, adjust the leverage, set the margin, and open a position based on your market predictions.
 <img src="https://btccexchange.zendesk.com/hc/article_attachments/45771196767897" alt="4.png" width="273" height="521">
 
Advantages of Isolated Margin:
• Losses are limited to the margin of the specific isolated position and do not affect other positions.
• Traders have better control over each position.
• Allows allocation of specific margin amounts per position based on individual risk preferences.
 
For more information, please refer to <a href="https://www.btcc.com/en-US/support-center/detail/45771626861465">Margin Calculation Rules</a>.
 
<h3 id="h_01JRVQDKQJJXM5KCZDXPNKTN4A">4. One-Way &amp; Hedge Mode </h3>
 
Whether using Cross or Isolated margin, traders can choose between One-Way Mode and Hedge Mode. The default position mode is Hedge Mode.
 
To switch between position modes, go to the top-right and tap the trade settings icon. <img src="https://btccexchange.zendesk.com/hc/article_attachments/45771212182425" alt="7.png" width="511" height="475">
 
Hedge Mode:
• Allows traders to hold both long and short positions in the same contract simultaneously.
• Suitable for traders who are long-term bullish but short-term bearish on an asset.
• Enables quick shorting without affecting existing long positions. 
 
One-Way Mode:
• Traders hold only one directional position (either long or short) per contract.
• Opposite positions offset each other, simplifying management and merging exposure.
For more information, please refer to <a href="https://www.btcc.com/en-US/support-center/detail/45778231565977">PnL Calculation Rules</a>.

USDT-M Perpetual Futures Pro Trading Guide

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